Chime is dedicated to helping our members lead healthy financial lives. That’s why we offer an award-winning bank account that doesn’t charge unnecessary fees, gives members early access to their paychecks, and helps them save money automatically. Hundreds of thousands of people use the Chime mobile app and debit card to make purchases, track spending, save for the future, and more. Our members love Chime and use it daily.
We believe that the big banks fail to help their members achieve financial health - and in many cases work against it, charging hundreds of dollars in hidden fees and pushing products that drive people into debt. We don’t think it needs to be this way, so we’re out to beat them.
We have one of the most experienced management teams in Fintech and just raised $20M in funding from top-tier investors to fuel our rapid growth. If you’re looking to join a small but fast-growing company with a beloved, daily-use product and an authentic mission that puts people first, we want to meet you.
We’re seeking a talented and driven User Researcher to work alongside the Product and Design teams at Chime, where we are working hard to better the financial lives of our customers. You’ll be responsible for developing and executing research studies that inform user-centered design and product roadmaps as you uncover key insights that solve complex design and product pain points.
Why This Role is Important
Truly understanding the needs of our users is critical for the work we are doing. Through effective User Research, we hope to not only build better and more appropriate products, but impact the lives of our customers in meaningful ways.
Contact us at email@example.com with your resume and let us know why you’re perfect for the role!