Program Manager

The Company

Chime is dedicated to helping our members lead healthy financial lives. That’s why we offer an award-winning bank account that doesn’t charge unnecessary fees, gives members early access to their paychecks, and helps them save money automatically. Hundreds of thousands of people use the Chime mobile app and debit card to make purchases, track spending, save for the future, and more. Our members love Chime and use it daily.

We believe that the big banks fail to help their members achieve financial health - and in many cases work against it, charging hundreds of dollars in hidden fees and pushing products that drive people into debt. We don’t think it needs to be this way, so we’re out to beat them.

We have one of the most experienced management teams in Fintech and just raised $20M in funding from top-tier investors to fuel our rapid growth. If you’re looking to join a small but fast-growing company with a beloved, daily-use product and an authentic mission that puts people first, we want to meet you.

The Position

Chime is one of the largest and fastest-growing startup banks in the US, with nearly 1M accounts and no physical branches. We are a technology company focused relentlessly on helping our members achieve financial health. Our DNA is opposite that of big banks, which profit when you overdraft or get into credit card debt. We never charge fees, help you save money automatically, keep you updated on spending and balance with the best mobile app in banking, and give you your paycheck two days early. And we’re just getting started. We are proud of our mission, devoted to our members, and passionate about applying technology to the challenge of making financial health a reality for everyone.


The Role

Members love Chime because we make banking simple, intuitive, and fun. But under the hood, Chime is anything but simple. We process hundreds of millions of dollars in transactions every week, including debit card purchases, mobile check deposits, transfers between banks, P2P payments, direct deposits, and more. To do this, we’ve developed complex integrations with card networks, processors, banks, and dozens of third-party services.

When we build new features, onboard new partners, or make other major changes to our product, this complexity results in a web of dependencies that must be tracked and tackled if we’re to hit our timelines and deliver a high-quality experience to our members. As our first Program Manager, you will report to the VP of Product and take a leadership role on high-impact, high-visibility projects.

Responsibilities

  • Create project plans for our most important company initiatives by identifying workstreams, establishing owners, getting alignment on timelines, and more.
  • Leverage your ownership mentality and management skills to drive projects forward through regular stakeholder check-ins, weekly progress reports, and careful dependency management.
  • Surface and communicate risks while working actively to mitigate them.
  • Identify, track, and report on project KPIs
  • Communicate progress to executive leadership and external stakeholders.
  • Form tight, trusting relationships internally and externally by being the expert and always operating with transparency and integrity
  • Always look for (and implement) more efficient and effective ways for our teams to collaborate

About You

  • 3+ years experience in a project or program management role
  • Strong judgment under pressure
  • Technical background
  • Attention to detail
  • Outstanding communication skills
  • Passionate about our mission of making financial health a reality for everyone

We Provide

  • Competitive salary based on experience, with medical and dental benefits.
  • Free snacks and drinks (beer and wine on tap!), plus catered Wednesday lunches.
  • Flexible vacation policy.
  • Monthly happy hours and company events.
  • Dog-friendly office.
  • A challenging and fulfilling opportunity to join one of the most experienced teams in fintech and help create a completely new kind of bank.

To Apply

Contact us at jobs@chimebank.com with your resume and let us know why you’re perfect for the role!